From a Twitter conversation I had recently with http://twitter.com/j4ngis check out his blog also. jangan dabla thinking
A twitter (http://twitter.com/TemBuildingNY) noticed that people were angry at a training he attended. Why was that? No clue really. But it made me start to think.
Trainings are great opportunities for many things. But there are also reasons why people would be angry. Although a natural feeling the anger is counterproductive in the training.
The "potential" anger should have been used in advance to prepare and plan for the training. That could? would? have reduced tha anger. And maybe selection of training and execution of training would have been more productive.
Here are some (basic) models (that could be expanded!) describing my thinking:
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